Who We Are

We Protect Recurring Revenue.

Failpay was built around a simple belief: subscription businesses shouldn’t lose revenue because of preventable payment failures.

Membership businesses work hard to earn every customer. But failed payments, expired cards, and billing friction silently erode revenue every month. Most companies don’t see the full impact until it’s too late — when accounts have already churned or been sent to collections.

We exist to change that.

Built for Recurring Revenue Businesses

We focus on the operational gap between:

• A failed payment
• A canceled membership

That space — often unmanaged — is where revenue is lost.

Failpay automatically detects at-risk payments, deploys intelligent recovery workflows, and preserves customer relationships before accounts escalate. Our platform operates quietly in the background, improving recovery rates and reducing churn without adding manual workload to your team.

Recovery First. Relationships Always.

Traditional collections agencies operate after the damage is done. They take high fees and often strain customer relationships.

We take a different approach.

We believe early intervention, intelligent communication, and structured resolution outperform aggressive collections tactics — both financially and reputationally.

Our system is designed to:

• Recover revenue earlier
• Preserve memberships
• Improve cash flow
• Reduce reliance on third-party collections

Infrastructure, Not Intervention

We are not a marketing agency.
We are not a call center.
We are not debt collectors.

We are revenue infrastructure.

Our technology integrates with your existing billing system and works automatically to protect the revenue you’ve already earned.

Our Mission

To eliminate preventable revenue leakage in the subscription economy.

Every failed payment represents revenue already earned. Our mission is to ensure that revenue doesn’t slip away due to avoidable friction.

Recurring revenue should be predictable.
Retention should be proactive.
Recovery should be automatic.